At the other end is someone claiming to be from “Microsoft Technical Support”, or something similar.
They’ll then tell you that your computer has been compromised.
“It’s not like we’re living in India and we don’t have anyone in Canada. I will call them and I will provide your information to them. It’s a public duty, I’ve heard, to occupy as much of their time as possible, in order to ensure that their activities are as unprofitable as possible. I read a brilliant Forbes article the other day which looked the Indian call center industry.
They will come to you, and they will kill you.”Firstly, let’s state the obvious. It probably played on Jakob’s mind for the rest of the day, and deeply unnerved him. The average entry level call center salary in India is about $300.
Jakob Dulisse is a wildlife photographer from Nelson, British Columbia, Canada. On the other end of the line was a man with a heavy Indian accent.
He claimed to be calling from Los Angeles, California on behalf of “Windows Technical Support” and said his name was Harry Stevens.
The modus-operandi of many of these good-natured trolls is simply to pretend to be as dumb, tech-illiterate and hard of hearing as possible.
One of the best known for this is Aussie security expert Troy Hunt, who once kept a phone scammer on the line for an agonizing 44 minutes and 26 seconds by pretending to barely know how to use a computer.
Given that I’ve seen examples of these scams earning as much as 0 at a time, there’s simply no way you’re going to stop this from being immensely profitable.
Often, those doing the trolling will grant them access to a virtual machine that had been especially set up for that reason.