IAM has always sought the answers to the questions “Who has access to what and why? ” You might think every organisation should be able to answer these questions quickly and correctly, but, unfortunately, you would be wrong.Historically, implementing a mature, commercial IAM system has been complex and expensive, with services-to-licences cost ratios often exceeding 2:1 or even 3:1.
In three to five years, biometric and behavioural authentication will eliminate the need for passwords for high-risk transactions.
Protecting corporate information and applications on mobile devices, such as smartphones and tablets, is only possible with a good, reliable identity context.
They can also mitigate the reach of malicious insiders. Auditors are getting smarter about enforcing regulatory compliance.
IAM helps to satisfy compliance mandates around separation of duties, enforcing and auditing access policies to sensitive accounts and data, and making sure users do not have excessive privileges.
It can also improve employee productivity and reduce helpdesk costs.
Good IAM processes and tools alleviate employee and customer frustration by letting users log in faster, such as by using single sign-on (SSO).
Bring your own device (BYOD) further amplifies the need for not just identity on-boarding, transfer and off-boarding processes, but also for device (personally owned laptop, tablet, and so on) hardware and manufacturer limitations.
Also, cloud workload integration and security is impossible without IAM.
Good processes and tools also help users to be more effective by offering self-service for resetting passwords and updating user profiles – phone numbers, email addresses and other preferences.
Automated self-service also reduces the cost of fielding IAM-related calls at the helpdesk.