Freshclam not updating

freshclam not updating-18
Forum rules 1) This is a user forum for Synology users to share experience/help out each other: if you need direct assistance from the Synology technical support team, please use the following form: https://account.synology.com/support/su ... lang=enu 2) To avoid putting users' Disk Station at risk, please don't paste links to any patches provided by our Support team as we will systematically remove them. e) The application will attempt to update the virus definition BEFORE starting the full scan.Our Support team will provide the correct patch for your Disk Station model. All has gone swimmingly except for the antivirus package, which sits at the "Updating virus definitions" page indefinitely. c) Check the box that says "Update virus definitions before scanning", click on Apply. Hopefully, you should be able to see "virus definitions last updated on ..." reflecting a more recent date. I running DSM 5.0-4493 Update 5 on DS412 , and updated the Antivirus Essential package to version 1.3-2328 recently.The AV "provider" looks to be an open source project which hasn't even gotten to a major release yet .. If you need AV on the device, find another solution.

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The latest Anti Virus Essential 1.3-2714 is not properly handling a virus definition update, if there is no update available.

It just sits and waits forever, so if a scanning is scheduled with automatic update, it will never start.

This is not necessary for this procedure but doesn't hurt.

/bin/bash echo ---------------------- echo Stop qpsmtpd/sqpsmtpd: echo ---------------------- /usr/local/bin/svc -d /service/qpsmtpd/ /usr/local/bin/svc -d /service/sqpsmtpd/ echo --------------------- echo Stop freshclam/clamd: echo --------------------- /usr/local/bin/svc -d /service/freshclam/ /usr/local/bin/svc -d /service/clamd/ echo ------------------------ echo Delete all clamav files: echo ------------------------ rm -f /var/clamav/* echo ---------------------- echo Update clam AV database echo ---------------------- echo freshclam -v echo ----------------------- echo Restart freshclam/clamd echo ----------------------- /usr/local/bin/svc -u /service/freshclam/ /usr/local/bin/svc -u /service/clamd/ echo ------------------------ echo Restart qpsmtpd/sqpsmtpd echo ------------------------ /usr/local/bin/svc -u /service/qpsmtpd/ /usr/local/bin/svc -u /service/sqpsmtpd/ echo -------------- echo Check services echo -------------- echo service clamd status service freshclam status service qpsmtpd status service sqpsmtpd status echo echo ---------- echo check logs echo ---------- echo tail -25 /var/log/freshclam/current | tai64nlocal echo echo ----------------- echo check directories echo ----------------- echo ls -lah /var/clamav/ echo echo ----------------------------------------------------------------------------- echo To check freshclam, start a new instance of the supervised freshclam service: echo ----------------------------------------------------------------------------- echo sv t /service/freshclam tail -5 /var/log/freshclam/current | tai64nlocal ls -la /var/clamav -rw-r--r-- 1 clamav clamav 60125 Feb 17 srw-rw-rw- 1 clamav clamav 0 Feb 24 clamd.socket -rw-r--r-- 1 clamav clamav 52101120 Feb 24 -rw-r--r-- 1 clamav clamav 30750647 Oct 11 2011 -rw------- 1 clamav clamav 104 Feb 24 Current working dir is /var/clamav Max retries == 6 Clam AV update process started at Sun Feb 24 2013 Using IPv6 aware code Querying TTL: 900 Software version from DNS: 0.97.6 version from DNS: 54 is up to date (version: 54, sigs: 1044387, f-level: 60, builder: sven) version from DNS: 16731 is up to date (version: 16731, sigs: 829102, f-level: 63, builder: guitar) version from DNS: 214 is up to date (version: 214, sigs: 41, f-level: 63, builder: neo) Finally & to be absolutely sure signal-event post-update; signal-event reboot, then go through the logs post reboot to make sure everything started correctly.

It's been doing this for the last six hours at least. I have not been able to update the virus definitions from 2014-08-31 (that came with the package) to an updated set until today Monday 2014-09-29, though I have had the "Update virus definitions before scanning" option set.

I've read many posts in this forum expressing frustration with the antivirus package, but not many recently - has anything changed? - I manually tried to trigger definitions update several times before today, but without success. installed AVE today just to see what it's like and how it works.The reason for failure may be that the original mirrors, (as they were when Anti Virus package was compiled), are not up and running, or they have blacklisted your ip due to excessive failed attempts.(The clamav mirror software can protect the mirrors from being overloaded by locking out problematic clients).2013-03-02 .757539500 Clam AV update process started at Sat Mar 2 2013 2013-03-02 .922779500 WARNING: Can't query 2013-03-02 .922783500 WARNING: Invalid DNS reply. 2013-03-02 .923493500 Reading CVD header (main.cvd): ERROR: Can't get information about database.clamav.net: Temporary failure in name resolution 2013-03-02 .561344500 WARNING: Can't read header from database.(IP: ) 2013-03-02 .561855500 Giving up on database... Your network may be down or none of the mirrors listed in /etc/is working. id=7406#c32 for the source of this script, thanks chris. Freshclam update failed 2013-02-25 .875633500 Clam AV update process started at Mon Feb 25 2013 2013-02-25 .876036500 is up to date (version: 54, sigs: 1044387, f-level: 60, builder: sven) 2013-02-25 .880007500 WARNING: getpatch: Can't download daily-16682.cdiff from database.2013-02-25 .880742500 WARNING: getpatch: Can't download daily-16682.cdiff from database.2013-02-25 .881457500 WARNING: getpatch: Can't download daily-16682.cdiff from database.2013-02-25 .882180500 WARNING: getpatch: Can't download daily-16682.cdiff from database.2013-02-25 .882920500 WARNING: getpatch: Can't download daily-16682.cdiff from database.2013-02-25 .883667500 ERROR: getpatch: Can't download daily-16682.cdiff from database.2013-02-25 .914071500 WARNING: Incremental update failed, trying to download 2013-02-25 .914962500 ERROR: Can't download from database.2013-02-25 .915120500 Giving up on database... Your network may be down or none of the mirrors listed in /etc/is working. For the past couple days, except for 04/08/16 for which no messages are displayed, the log shows that AE has been attempting to update the definition, but the process is terminated after a couple hours.A warning message is displayed when the AE Update process is terminated.8.8.8.8 and 8.8.4.4 only have filters on some extremely risky URL's, but Clam AV updates do not fall into that cathegory.Open a terminal and enter the following to rename the old mirrors.dat, (just for the sake of always keeping originals, it's not a vital component of the package). The big question is where and how clamav gets lost with mirrors, because it's not meant to require manual operations every time you want to update the virus database.On occasion there can be errors with clamav which can relate to the download of update files as shown below. All steps will be displayed, ending up with the following WARNING : "Clamd was NOT notified : Can't connect to clamd through /var/clamav/clamd.socket connect(): No such file or directory. In some instances, the admin account can be flooded by emails when clamav tries to update its database, this can occur several times a day. This warning can be ignored, it is expected as a number of processes were stopped during execution of the script.

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